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Are you unsatisfied with your Audible purchase? As an Audible member, you have the opportunity to exchange or return a book within 365 days of the original purchase. This risk-free exchange policy allows you to try out a new narrator or story without wasting your credit. Read on to learn the step-by-step process of returning Audible books.
- Return Audible Books on the Desktop Site
- Return Audible Books on the Mobile Site
- FAQ – Audible Return Policy
How to Return an Audible Book
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Return Audible Books on the Desktop Site
- Go to your Account Details
- Click Purchase History.
- Click Return
- Select your reason for return, then click Return.
Once you have returned your audiobook, you will receive a confirmation message that your return was successful. This message will provide you with assurance that the audiobook has been received and that all applicable fees have been refunded. Additionally, you will be given a detailed breakdown of the refund and the exact amount that was returned.
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Return Audible Books on the Mobile Site
- Go to www.audible.com
- Tap Menu and then My Account.
- Tap Purchase History.
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- Tap Return.
- Choose the reason why you want to return the book and tap Return.
Upon returning your audiobook, you will be presented with a confirmation message that confirms the return was successful.
Note: if you see Online Return Unavailable, you will need to contact Audible Customer Care/p>
FAQ – Audible Return Policy
Q: How long do I have to return an Audible book? A: You have up to 365 days from the purchase date to return an Audible book. Q: What is the process for returning an Audible book? A: To return an Audible book, log in to your account and go to your Library. Select the title you want to return, then click the “Return” button. Your refund will be processed within 2 business days. Q: When will I receive my refund for a returned Audible book? A: Your refund will be processed within 2 business days from when you initiate the return. Q: Can I return an Audible book after I have listened to it? A: Yes. You can return an Audible book after you have listened to it, as long as it is within 365 days of the purchase date. Q: Can I exchange an Audible book? A: No. Audible does not offer exchanges. However, you can return the book for a refund and purchase a different title. Q: Are there any restrictions on returning Audible books? A: Yes. Audible does not accept returns of books that have been exchanged, gifted, or shared. Rewrite: Q: How long do I have to return an Audible book? A: You have up to 365 days from the date of purchase to return an Audible book. Q: What is the process for returning an Audible book? A: To return an Audible book, log into your account and go to your Library. Select the title that you want to return, then click the “Return” button. Your refund will be processed within two business days. Q: When will I receive my refund for a returned Audible book? A: Your refund will be processed within two business days from when you initiate the return. Q: Can I return an Audible book after I have listened to it? A: Yes, you can return an Audible book after you have listened to it, as long as it is within 365 days of the purchase date. Q: Can I exchange an Audible book? A: Unfortunately, Audible does not offer exchanges. However, you can return the book for a refund and purchase a different title. Q: Are there any restrictions on returning Audible books? A: Yes, Audible does not accept returns of books that have been exchanged, gifted, or shared.
What type of refund will I get from Audible?
If you paid with a credit card, the refund will be credited to the same card. You will receive a refund via the same payment method you used to purchase the title. For example, if you paid with a credit card, the refund will be credited to the same card.
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Members who have purchased a title with a credit will be refunded their credit immediately, allowing them to make their next Audible purchase right away. Those who have paid with a different form of payment will receive their refund in 7 to 10 business days, depending on the issuing financial institution.
Can non-members return or exchange books with Audible?
Non-members can return or exchange 2 titles every 6 months by contacting Audible Customer Service.
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Why can’t I exchange my Audible book?
If an audiobook title is marked as “not eligible for return,” you can still be able to return or exchange it by contacting Audible. According to Audible, the online tool will only allow you to return a limited number of titles. After that, Audible will want to speak to you to understand what it is that you don’t like and provide some recommendations to help you find a better listen. It’s important to note that requests to return an audiobook must be made within 365 days of the original purchase.
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How many times can I exchange an Audible book?
There is no exact number of times that an Audible book can be exchanged. According to the Audible Exchange Policy, if Audible believes that the program is being overused, it may, at its sole discretion, limit the number of exchanges and refunds allowed per member. This includes, but is not limited to, suspending the benefit if Audible suspects abuse of the program. Eligibility for this program ends immediately if a customer cancels their membership or fails to keep it in good standing. Audible reserves the right to cancel or modify the terms of the program for any or all participants at any time.
Have you ever swapped a book on Audible? Share your experience in the comments section below! Exchange your books on this popular audio platform and see how easy and convenient it is. Discover why so many people are turning to Audible for their book-swapping needs. Tell us what you think after you have tried it and let us know how it went.
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Frequently asked questions
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How do I return an Audible book?
You can return any Audible book within 365 days of purchase. To return an Audible audiobook, go to the ‘My Library’ page on the Audible website and select the ‘Return’ icon, which is located next to the audiobook you would like to return.
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Can I get a refund for an Audible book?
Yes, you can receive a refund for an Audible book within 365 days of purchase. To receive a refund for an Audible audiobook, follow the same steps as returning an audiobook, and select the ‘Request Refund’ option.
What happens when I return an Audible book?
When you return an Audible book, the audiobook will be removed from your library and you will receive a refund for the purchase. Any Audible credit you used to purchase the audiobook will also be returned to your account.
Can I return an Audible book after 365 days?
No, Audible does not accept returns or refunds for audiobooks purchased more than 365 days ago.
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Can I return an Audible book I already downloaded?
Yes, you can return any Audible book within 365 days of purchase, even if you have already downloaded the audiobook. To return an Audible audiobook, go to the ‘My Library’ page on the Audible website and select the ‘Return’ icon, which is located next to the audiobook you would like to return.
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